The ceramic pots are all fired at high temperature, and the color and the shape may vary.Moss is artificial and makes bonsai more beautiful and natural.
PERFECT GIFT :Bonsai conveys the symbols of meditation, harmony, peace, and balance.
Care: They love sunlight and fresh air (window where has direct sunlight or patio), water is very important, keeping soil moisture all the time, don’t let soil dry out. Care instructions come with each order.
Bonsai is a living work of art, and each tree may have a different shape. Every tree is life, and the tree may die during the return shipping process, please be cautious when placing an order
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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